Zero defects idea: good or bad idea Individual Assignment. During my career I was a member of many improvement projects which often included as a goal ‘zero defects’ in our processes . This week’s essay question asks you to reflect on the theme of zero defects as part of continuous quality improvement activities in the following way:

1.  What is your understanding of what ‘zero defects’ means as an improvement goal
2.  Does a program like this motivate or de-motivate people in your opinion
3.  Do you think it is a good or poor idea to have a program like this and why
This should be a minimum two page essay with a separate cover sheet in APA format.

helpful links

Zero Defects: what does it mean
https://www.isixsigma.com/new-to-six-sigma/sigma-level/zero-defects-what-does-it-achieve-what-does-it-mean/

Zero Defects Program
http://www4.asq.org/qualityforlife/work-stories/zero-defect-mentality—video-story.html

A short Wikilink discussion of Zero Defects
https://en.wikipedia.org/wiki/Zero_Defects

you can add more sources if needed

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