You answer a telephone call from Mrs. Magillicutty, a 62-year-old retail customer service attendant who wants to know if she can get Medicare benefits. Further, she wants to know the difference between Medicare Part A and Medicare Part B. What do you tell her?

You answer a telephone call from Mrs. Magillicutty, a 62-year-old retail customer service attendant who wants to know if she can get Medicare benefits. Further, she wants to know the difference between Medicare Part A and Medicare Part B. What do you tell her?

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