Review Training in Action 4-1 found on page 104 of the textbook. Why do you think the training provided to the bank employees did not result in increased sales? Do you think the current performance assessment procedure is the reason? Explain your position. What suggestions would you offer to improve the current circumstances regarding product sales and the performance reviews? The writer needs to have this book!
the text book is : Blanchard, P. N., & Thacker, J. W. (2010). Effective training: Systems, strategies and practices (Custom 4th ed.). Upper Saddle River, NJ: Prentice Hall.
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