Read the case study ‘Pluto Telecommunications’.
Corbett, J. M. (1994) Critical cases in organisational behaviour (Palgrave/Macmillan), pp. 146-149 (Case 31).
Answer the following question:
Outline and analyze the problems confronting Pluto Telecommunications and offer recommendations for their resolution.
Further guidance:
Please note that you should draw upon material from any or all sections of the OB unit as appropriate. This is a case that says a lot about motivation, organizational structures and cultures and processes of managing change and which also invites you to examine these issues in some depth (although choices about how much breadth and depth to go into will inevitably have to be made due to the word limit).
Please ignore the notes listed at the end of that case study and the references that they refer to. You are encouraged to read around the subject, but are not expected to follow up on those particular references. Full reference information is not given there and they may anyway not be available through electronic library sources.
For further detailed guidance, please refer to the attached Guide to Analyzing OB Case Studies, which sets out at the end how the case study will be marked. The answer should use the case study format outlined in that guide and should be 2,500 words in length (+/- 10% and excluding references, etc).
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