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Organizational Communication Systems and Technology
There are diverse communication systems in an organization. They include images, speech, writing and audible signals (Papa et al, 2008, p. 20). Our organization uses the speech, writings and images type of communication systems. There are the internal and external systems, which are further divided into the formal and the informal types. The most used system is the written communication. This comes in both hard and soft copies. Hard copies include magazines, notice boards, memos, letters and reports, amongst others. Soft copies include email messages, mobile phone text messages and the internet such as the organization’s website.
The speech is under oral communication, which is under the informal communication category. This type of system is done directly to the recipients. For example, it is used during meetings and presentations, amongst others. The images are used in both informal and formal situations. For example, documentaries are aired during meetings in order to bring forth a particular concept or show a particular progress. Images through PowerPoint are also shown during presentations in order to enforce a particular idea (Zaremba, 2010; p.35).
Computers, mobile phones and the internet technologies have played a positive and a negative impact on the systems. For example, communication is more effective and efficient with the use of these technologies. On the contrary, it is more expensive as there must be availability of these technologies and the operating skills for the information to be passed. Some are expensive.
References
Papa, M. J., Daniels, T. D., Spiker, B. K., & Daniels, T. D. (2008). Organizational communication: Perspectives and trends. Los Angeles: Sage Publications.
Zaremba, A. J. (2010). Organizational Communication. New York: OxfordUniversity Press
Communication without Human Intervention
Communication can take place without the intervention of the humans. This has been made possible by the availability of technologies. Most organizations have used the computers for this type of communication to take place. Computers are programmed to pass information automatically to other computers without the intervention of anybody (Stallings, 2000; p.5). Organizations use this when doing both the internal communication and the external communications. For example, the available services in an organization might constantly flash on a screen inside or outside the organization’s building. This flashing is usually not operated by anybody but rather a computer was programmed to pass the information through the screen, which acts as a monitor.
The organization’s transactions, which come in form of purchase orders or invoices, are communicated through electronic transmissions (Unitechedi, 2012). The transactions are automatically taken in by the computerized system as soon as they take place and then they are fed to another system that is viewed by the appropriate people.
However, there are places where the human intervention is needed. For example, the transactions might be sort out before they are handed over to the responsible management. The annual statements must be reconciled before they are communicated to the shareholders. These long processes require the intervention of the humans. This is because most, if not all of the systems have not been programmed to finish off these final details.
References
Stallings, W. (2000). Data and computer communications. UpperSaddleRiver, N.J: Prentice Hall.
Unitechedi (2012). A guide to EDI for Publishers. Retrieved from http://www.unitechedi.com/guide.htm
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