Organisational performance and employee engagement

1- Organisational performance and employee engagement
Based on the premise that that organisations need to invest in employment engagement, this dissertation analyses the effects that improved employee engagement can have upon the ability of a firm to realise and exceed its stated goals and objectives. In an economic era in which there is an ever greater need for firms to maximise their potential the importance of the linkage between active employee engagement and profitability is a developing field of study with several studies showing that the level and nature of engagement helps determine productivity and safety, employee retention, customer loyalty and profitability. Using a review of existing literature this dissertation discusses the relevance and lessons to be learned from the literature with particular reference to the retail industry in UK

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