Difficult economic times, competition-driven process changes, market dynamics and other factors can lead to uncertainty about both an organization’s and its members’ futures as well as intense pressure to be more efficient and even, “cut corners”.

These situations induce employee stress, especially in knowledge workers, and can lead to workers developing new procedures or workarounds. Please provide examples of how employees used bricolage to satisfy what appeared to be competing goals or to satisfy one goal over another. If workarounds were performed was there a process for validating these procedures to ensure their effectiveness and to verify that no additional hazards were introduced? If you don’t have an example from your experience you may research and provide examples from other industries (other than the case studies already in the course readings).

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