Category: Essays

Assignment 4: Change Management Plan
Due Week 10 and worth 175 points

Using the company Goodwill Industries, identify a Human Resource Management program, policy, procedure, or initiative that you believe needs to be changed. Your goal is to apply Kotter’s 8 Stage Process of Creating Change to the HR situation you have selected, with corresponding suggestions for how to put this change initiative into practice. Once it is formulated, you will present your recommendations to upper management.

This assignment consists of two (2) sections: a written report and a PowerPoint presentation. You must submit the two (2) sections as separate files for the completion of this assignment. Label each file name according to the section of the assignment it is written for.

Section 1: Change Management Plan

1.Write a five to seven (5-7) page paper in which you:
a. Describe Goodwill Industries in terms of industry, size, and history.
b.Describe how the HR program /policy / process / procedure / initiative that has been proposed should be changed.
c.Describe three (3) reasons why this change is important to make.
d.Describe the recommended change.
e.Develop a strategy that illustrates how you would address each of the eight (8) Stages of Change (Establishing a sense of urgency; creating coalition; developing vision and strategy; communicating the vision; empowering broad-based action; generating short term wins; consolidating gains and producing more change; anchoring new approaches into the culture).
f.Identify potential resistance to change and describe how the resistance would be managed.
g.Outline at least three (3) communications strategies you would use.
h.Propose two (2) diagnostic tools to identify the changes that need to be made in organization.
i.Recommend two (2) strategies for sustaining the change.
j.Use at least four (4) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

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Improving Communication Competence Paper
Purpose of the Paper

All of us, no matter how learned or skilled in the field of communication, still experience problems communicating interpersonally with others to some degree, so we need to find ways to increase our competence as communicators. By completing this paper I hope you will gain both confidence and ability to more effectively deal with interpersonal communication problems in the future.

Specifics of the Paper

In this paper, you will: (1) describe an aspect of interpersonal communication that you recognize as being an area of needed improvement for yourself, (2) use theories and concepts from our textbook and/or class lectures to analyze why you might encounter some of the communication problems that you experience, (3) again, using theories and concepts from reading and/or online lectures, describe an action plan for improving communication competence in that area that you’ve discussed.

Selecting a Topic Area

One way to proceed with this paper is to think of situations where you find it difficult to engage in communication or to achieve your communication goals. For example, maybe you find it difficult not to compete during interpersonal conflict, maybe you’re just not sure how to disclose feelings in a relationship that is important to you, or maybe you don’t know how to effectively listen to a child or parent.

Another suggestion is to make notes of topics discussed in your text with which you can personally identify. For example, after reading the text you may realize that you use language in unconventional ways, possibly in detrimental ways. Or, after reading about nonverbal communication, you realize that you misinterpret a friend’s facial expressions a great deal.

Format of the paper

Each paper should be 3 – 5 pages long. Headings, title pages, and works cited pages do NOT count toward your page count.
Paper should include an introduction, body, and conclusion.
Each paper should include documentation of your source(s) – at a minimum, you should cite our textbook.
The paper should be double-spaced the paper with 12 point Time New Roman font.

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Instructions

Complete the paper as indicated. Write a 2-3 page, double spaced, paper on a medical profession. Type the paper using Word or WordPerfect and save it as RTF (rich text format).

Please note the grading system for this assignment. You will lose points if you do not include every item given below. This paper is worth 100 points, so it is in your best interest not to wait until the last minute to tackle this assignment.

Grading will be as follows:
Required elements and point value
1. Description of the profession 10 points
2. Educational requirements 10 points
3. Certification/licensure requirements 10 points
4. Occupational outlook/demand 10 points
5. Average salary scale 10 points
6. Professional organization 10 points
7. Continuing education requirements 10 points
8. Job opportunities 10 points

Mechanics and point value
1. Length of paper (2-3 pages, double-spaced) 4 points
2. Title page (Your name, title of paper, date) 2 point
3. Grammar 4 points
4. Spelling 6 points
5. Sources(minimum of 3)/reference page 4 points

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Thread must be 500–750 words.

Topic: Choose a business issue such as job dissatisfaction, narcissism, learning theories, etc. from your own professional work experience or peer-reviewed journal articles. Apply a total of 2 concepts from chapters 1–4 of the Robbins & Judge textbook to the issue you are discussing. Relate the concepts from your reading to the issue in a way that demonstrates understanding of each concept.

You must post your assignment as a text.  If you only post as an attachment, you will lose points. Use the APA format (include  Running head: ORIGINAL POST or Running head: REPLY POST in ALL CAPS) , use headings to identify the concepts that you are discussing, save and paste into the text area, and use this format for your file name if you add a posting as an attachment (not necessary).  Failure to use the following format for your files will result in a loss of points.

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Criteria Description:
1. Situation: Context, situation, problem, investigation method.
2.Solution: How the Solution Solves the Problem
3. Evaluation: How appropriate is the recommend solution
4.Recommendations: Future work or Implementation
5. Appendixes: Bibliography

What To Do:
****Read Case Study Attached below (“Kelly Tarlton”)***
Answer four questions……
(4 Questions)
1. How might Kelly Tarlton’s increase visitor numbers and yet avoid additional queuing problems?
2. What Strategies might Kelly Tarlton’s use to increase capacity at the aquarium given the constraints outlined above?
3. How do changes in the eternal environment affect Kelly Tarlton’s operation?
4. Why is service quality so important to at Kelly Tarlton’s?

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