How would you assess IT investment strategies at HSBC and Citigroup? Do they invest in IT primarily as a way of cutting costs and improving their operational efficiencies or do they invest strategically with a view to entrenching their competitive positions?

There are two parts to this assignment, FIRST PART: Answer the following questions in a word document, answers only, there is no need to include the questions themselves. The answers only (this does not include the question itself) to all questions should be a minimum of 1 page (44 lines 480 words) and a maximum of 2 pages (88 lines – 960 words), but do focus on the key issues, be specific and relevant in your answer (no more than 2 pages, please). Please list the question number (not the question) followed by the answer. Does IT Payoff 2 Banks 1. Some have argued that companies should spend less on IT and wait longer to invest in more matured technologies because IT is a commodity and brings little competitive advantage. If this is the case, how could these two banks (HSBC & Citigroup) justify their multi-billion dollar annual investments in IT? 3. In general, how should companies go about assessing the value of their IT investments? In your assessment, which of the two banks is cleverer in its IT investments? SECOND PART: Chapter 4 will be uploaded, and may be of some use on PART 1 of this order, but it will be required for PART 2 here, as this requires two posts, the first post should be related to what key points / issues / content that were learned in the chapter. A minimum of 2 solid paragraphs on this chapter content post. Solid paragraph equals approximately 120 words (12 pt) – 10 lines The second post is a response to another students post which will be pasted below here. This second post (reply) should be a minimum of 1 solid paragraph. ————— STUDENT POST TO RESPOND TO: “When thinking about implementing new technologies into a companys ecosystem, there are a few things to think about. How are you going to obtain the technology (purchasing it or creating it)? How Long will it take to make? How many people and to what extent will it have to be maintained and is it worth it. IBM consultants were one of the first to develop a business intelligence portal to keep track of always changing customer requirements. It only cost around 25,000 dollars, but in the end, it decreased consultant engagement by roughly 60 percent saving them millions. When looking at this example of great success, not all implementations of new technology will be successful. In todays age it is more difficult to add information technology into a company that seems to have it figured out. Being aware of whats out there and keeping up to date on how other companies are implementing new technologies is the best way for a person to figure out where their own business is lacking. In the chapter they spoke about how outsourcing projects is not bad. In many cases a company does not want to go through the hiring process of skilled IT professionals to program software applications and maintain databases. Companies like Uber outsource some of their server load to amazon. Even though Amazons server was hacked, and Uber lost about 50 million peoples information, the idea to not have to worry about cyber security and maintaining databases leaves a company to focus on its ultimate goal. Outsourcing software is good because it will most likely come with regular updates, patches, and IT support to help with the dynamic needs of the company.”

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