How did Mr. Donald motivate his employees to turn the company around when he took over? In what ways does Mr. Donald display emotional intelligence? What else could Mr. Donald do to engage his employees?

How did Mr. Donald motivate his employees to turn the company around when he took over? In what ways does Mr. Donald display emotional intelligence? What else could Mr. Donald do to engage his employees?
https://www.wsj.com/articles/carnivals-ceo-on-steering-a-turnaround-listen-to-your-employees-1528898401

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