There are multiple performance markers that contribute to how raises are determined, and you just learned that the planned annual raise of 2.5% has been eliminated. Although you havent communicated to the team about the raise, the time to do so is now, and you know that a rumor had been circulating in the department about the planned raise being approved. Your team consists of the following individuals: Jan a recently divorced mother of two Carl a married man with no children William a man nearing retirement age who is planning accordingly Brenda a woman who is eligible for a raise for the first time Phillip a man who is currently on a performance improvement plan, and is therefore not eligible for a raise To prepare for this Assignment: Review this weeks Learning Resources, especially: Center for Creative Leadership. (Producer). (2017). When plans fail, improvise [Audio podcast]. Retrieved from https://www.ccl.org/multimedia/podcast/when-plans-fail-improvise/ French, S. L., & Holden, T. Q. (2012). Positive organizational behavior: A buffer for bad news. Business Communication Quarterly, 75(2), 208220. doi:10.1177/1080569912441823 Gallo, A. (2015). How to deliver bad news to your employees. Harvard Business Review Digital Articles, 26. Retrieved from https://hbr.org/2015/03/how-to-deliver-bad-news-to-your-employees ( article pdf attached) Jansen, F., & Janssen, D. (2013). Effects of directness in bad-news e-mails and voice mails. Journal of Business Communication, 50(4), 362382. doi:10.1177/0021943613497053 Laureate Education (Producer). (2015). Sample corporate website: Anthonys Orchard. Retrieved from https://mym.cdn.laureate-media.com/2dett4d/Walden/MMSL/6115/02/anthonys_orchard_website/index.html Manzoni, J. F. (2002). Managing people: A better way to deliver bad news. Harvard Business Review, 80(9), 2-3. Retrieved from Retrieved from https://hbr.org/2002/09/a-better-way-to-deliver-bad-news Pratheeba, N. (2016). Essence of corporate communication. Language in India, 16(4), 118125. Retrieved from https://eds-a-ebscohost-com.ezp.waldenulibrary.org/eds/detail/detail?vid=0&sid=ccb2de6b-9b9a-4846-8cdc-2c5f69f9828a%40sessionmgr4007&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3d %3d#AN=115224274&db=ufh To complete the Communication Portfolio Assignment, compose a cohesive document that addresses the following: Determine an appropriate communication strategy for the team. Here are some ideas/considerations: o Group e-mail o Team huddle (or meeting) o Formal letter o Individual face-to-face meetings or phone calls Address the following to help you find the most appropriate strategy: o Describe criteria for evaluating the delivery of the bad news message in terms of what is within your control. o Compare and contrast the different channels with regard to effective delivery of this news. o Summarize some of the principles of effective delivery. o What is the tone for the communication? Once you have determined your communication strategy, use the following to develop a communication plan: o Compose an opening statement (34 sentences to frame the communication). ? This statement is what you would use to start your communication in a one-on-one capacity, through e-mail, or at a group meeting. ? If you choose to host a one-on-one, identify which employee is receiving the message. o Compose the body of your message using the most appropriate techniques for delivering bad news. o Conclude your communication plan and be sure to address any next steps or follow-up items. Be sure to support your Communication Portfolio using this weeks readings or other credible and relevant resources. You may also include quotes from the weekly Discussion that you think support your assignment. General Guidance: This weeks Communication Portfolio submission should be about 34 pages in length. Refer to the Week 7 Communication Portfolio Rubric for grading elements and criteria. Your Instructor will use this rubric to assess your work.
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