The Productivity Paradox
The American Heritage Dictionary defines a paradox as:
NOUN:
1. A seemingly contradictory statement that may nonetheless be true: the paradox that standing is more tiring than walking.
2. One exhibiting inexplicable or contradictory aspects: “The silence of midnight, to speak truly, though apparently a paradox, rung in my ears” (Mary Shelley).
3. An assertion that is essentially self-contradictory, though based on a valid deduction from acceptable premises.
4. A statement contrary to received opinion.
And, productivity is defined as:
NOUN:
1. The quality of being productive.
2. Economics The rate at which goods or services are produced especially output per unit of labor.
3. Ecology The rate at which radiant energy is used by producers to form organic substances as food for consumers
For our purposes this week, we are interested in the productivity paradox and why organizations spend resources on information technology. Consider the following:
Nobel Prize-winning economist Robert Solow has said that we see computers everywhere except in the productivity statistics. What did he mean?
To answer this question, use a search engine (www.ask.com, www.google.com, www.yahoo.com, etc.) to search for “productivity paradox”. Review at least five (5) credible links and form an understanding of this phenomenon.
Write a short essay (3-4 substantial paragraphs minimum) explaining the productivity paradox. Additionally, cite examples of the paradox, theorized reasons for the paradox, and personal experiences or anecdotes. Ask others about their experiences in organizations. Have they encountered examples of the paradox?
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